Advice & Useful Information

Landlords:
We always aim to help our landlords as much as possible, including offering advice on how to get the best from your lettings, and ensuring that you meet all the requirements to provide a safe and comfortable environment for your tenants.

Tenants:
What do I do if I smell gas?"... "What can I do about recycling?"... these are the kind of questions tenants often ask but can't find all the answers to. Here are some useful info sheets to answer some of your questions.

Anti-Social Behaviour - Click here to download
What to do if you're experiencing problems with anti-social behaviour.

Asbestos Survey Explained - Click here to download
Checking your property for the presence of asbestos.

Condensation - Click here to download
What is it? What causes it? Find out how to avoid condensation.

Electricity - Click here to download
Using electricity safely around the home and fixing electrical problems.

Fire Door Information - Click here to download
Certified and Nominal fire doors.

Fire Risk Assessment Explained - Click here to download
Assessing your property for fire safety.

Fire Safety - Click here to download
Avoiding a fire and what to do if a fire breaks out.

Gas Guide - Click here to download
Dealing with gas problems and emergencies.

Green Energy - Click here to download
Easy ways to stop wasting energy and water and save money.

Insurance and Under-insurance - Click here to download
Make sure your property isn't under-insured.

Insurance Reinstatement Valuation Explained - Click here to download
Replacing a property if the worst should happen.

Moving Home Checklist - Click here to download
A useful printable checklist of things to remember when moving home.

Noise - Click here to download
Dealing with noisy neighbours without starting a fight.

Recycling - Click here to download
Being green - how, what and where to recycle.

Service Charges Explained - Click here to download
What's in an annual 'on account' service charge?

Smoke-Free - Click here to download
All you need to know about complying with the smoke-free laws.

Toilet Waste Disposal - Click here to download
How to dispose of toilet waste safely.

TV Digital Changeover - Click here to download
A leaseholder’s guide to the change from analogue to digital TV.

Unoccupied and Vacant Property - Click here to download
Minimise the risks when your property is unoccupied.

Water - Click here to download
Fixing water-related problems, from a dripping tap, to a blocked drain.

All our help documents are in PDF format. Please click on the button to the right if you require the latest version of the Adobe Reader.

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